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Department GT B1003:
Important Information to Enjoy Your Stay

Here I foundYou will find all the important information to enjoy your stay:


  • Information for your access to the department.

  • Electronic lock operation.

  • Access and exit from the parking lot.

  • Wi-Fi code.

  • How to dispose of garbage.

  • TV operation.

  • Safe operation.

  • Washer dryer operation

  • Drinking water filter operation

  • Stove and Oven Operation

  • Access to amenities.

  • Supermarkets and points of interest.

  • Tour information in and near Mexico City.

  • Emergency numbers.

  • Check-in & Check-out.

Department Location:

For the location of the department click here: Map and directions


Pedestrian access to the apartment:


For a video of pedestrian access to the tower, click here: Pedestrian Access and Ground Floor Amenities

Video of access to the apartment from the garage, click here: Access to the apartment from the garage

- If you have any questions or problems, do not hesitate to contact us at +52 55 7459 4153.

Accthat to the building through the parking lot:

- If you need to use the parking lot, share your vehicle information

Brand, Model, Color, Plate.

- Go down to basement 3 with caution and slowly, always turning to the left until you reach basement 3.

- Box 394 and 395 are private and you can only park in this place. The number 394 and 395 is located on the back wall of the drawer. 

- When you leave the apartment, take your car out of the parking lot, you do not need the parking card or the access token, leave the parking access card on the kitchen counter.

- Replacement of the card or token costs $1500.00 each.

Video of parking access. Click here: Parking access

Video of Exiting the parking lot. Click here: Parking exit

Electronic lock operation:




Provideof the trash:


- For no reason do you leave garbage outside the apartment in common areas since the fine is $3,000.00.

 - Video of the location of the duct and garbage room.

Click here: Garbage Duct and Garbage Roomra

 - The cutoGarbage disposal is located in the SoSo one, leave the bank of elevators, turn right, hit a wall and turn right, at the back is the door to the garbage room. Leave your boxes or larger trash in the duct so that it does not get clogged.

The fine for leaving garbage in common areas or outside the apartment or obstructing the garbage chute with boxes is $3,000.00 MXP per event.

TV operation:

- Upload operation videon TV: Click here: Video TV

Safe Operation:

- Safe operation video:Click here: Video of the safe

Operation of the Lavasdrier:

- Operation videon of the washing machine, click here: Washer dryer video

Drinking water filter operation:

-Video of use of the baby water filter, click here: Video Filter

Stove and Oven Operation:

- Stove and oven operation video, click here: Video Stove and oven.

Access to the Amenidades:

The gym: it is located on the ground floor (main gym)  and 16th floor (spinning, yoga room, cardio). 

Pool and Jacuzzi: to access the pool or jacuzzi you must make a reservation with the security person on the 16th floor

Business Center: It is located on the ground floor. (reservation is necessary to access, the hours are from 8 am to 10 pm).

To see the video click here: Access to Ameni16th Floor

Rooftop Access: It is located on the 22nd floor. (It is necessary to reserve if you want to use the Padel court or the grills and it has a cost of $1,500.00, plus a deposit of $5,000.00 to cover possible damages, the hours are from 8 am to 10 p.m).

To see the video click here: Rooftop Access

SIM card for cell phone:

- If you need a SIM card for your cell phone so as not to pay very high costs for Roaming, we recommend that you go to Telcel. Here we show you a couple of locations where you can find it. Click here How to get to Telcel

InformationNo. of the Area and Recommendations:

Interactive map:

Click Here: Interactive map

-Access to Recommendations:

Click here: Recommended activities

Help Number:

You can contact us at +52 55 7459 4153, this is also a WhatsApp number.

If you have an emergency call 911

If you have any questions, do not hesitate to contact us.

Check-in & Check-out:


Check-in is at 3pm (3pm) and Check-out is at 11am (11am)

See you soon!


The iHaus Properties Team

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