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BGR Department 2106:
Important Information to Enjoy Your Stay

Here you will find all the important information to enjoy your stay:


  • Information for your access to the department.

  • Electronic lock operation.

  • Access and exit from the parking lot.

  • Wi-Fi code.

  • How to dispose of garbage.

  • TV operation.

  • Safe operation.

  • Washer dryer operation

  • Drinking water filter operation

  • Stove and Oven Operation

  • Access to amenities.

  • Supermarkets and points of interest.

  • Tour information in and near Mexico City.

  • Emergency numbers.

  • Check-in & Check out.


Department Location:


See location map: Click to see the location on Google Maps


Accesspedestrian to the building and apartment:


Access through the main entrance of the tower. This is located on the left side of the front of the the property. There you will find a large glass door. There, the security guards will ask you to show the QR code that we sent you. It will give you access to the lobby. Once you arrive at the lobby desk, you may be asked again to show your QR to access the elevator area on the right. When you reach the elevator bank, press the elevator button on the right side. Once inside the elevator, press the number 21. When you reach the 21st floor, exit the elevator and turn right. Continue down the hallway until you find apartment 2106 on the left side. Put your hand on the key to turn on the keyboard and enter your personal and private key to open the lock.


- If you have any questions or problems, do not hesitate to contact us at +52 55 7459 4153.

Access to the building through the parking lot:

- If you need to use the parking lot, share your vehicle information

Brand, Model, Color, Plate.

- Request access to security personnel and show your QR to give you access to the parking lot.

- Go up to level 8 with caution and slowly, always turning to the right until you reach level 8.

- Box 1036 is private and you can only park in this place. Avoid fines and only park in the assigned space.

Video How to access the parking lot. Click here: Access to parking lot

Video how to get to the elevators to the apartment. Click here: how to get to the elevators from the parking

Operacion de la cerradura electronica:

  • Vídeo how to operate the electronic lock 1: Open

  • Vídeo how to operate the electronic lock 2: Close



Contraseña: T4xFJ6fKNN

Garbage disposal:


- The garbage room is located on the ground floor. Exit the elevator, turn left, and walk down the hallway until you reach the wooden door. Take a left and then a right to reach the garbage room. If you have any questions, ask the security staff. Enter and leave the garbage bag. Under no circumstances leave the garbage outside the apartment in common areas, as the fine is $3,000.00.

TV remote control:

- TV remote controls usage 2106: Click here: Video TV

Safe operation

- Safe operation: just input your 4 digit code followed by the "#" and will lock. To pen input the same code followed by the "#"  . Please leave the safe open when you check-out and ensure you took all your personal values.

Operation of the Laundry Center

Operation of the Drinking Water Filter (not currently installed)

  • Video on how to use the baby water filter, click here: Video Filtro

Stove Operation

  • Video on how to operate the stove and oven, click here: Stove Video.

Access to Amenities

They are located on floor A. Exit the elevators and turn right. There you will find the Gym, Co-working space, and Sports Bar. Turning left, you will find the pool, jacuzzi, and the bathrooms where the steam room is located. You will also find the beautiful terraces here. Reservations are required for the Jacuzzi during peak hours.

To watch the video, click here: Access to Amenities

SIM Card for Cell Phone:

  • If you need a SIM card for your cell phone to avoid paying high roaming costs, we recommend going to Telcel. Here are a couple of locations where you can find it.

  • Click here for directions to Telcel: How to get to Telcel.


- Access Recommendations:

Click here: Actividades recomendadas

Help Number:

You can reach us at +52 55 7459 4153; this is also a WhatsApp number.

If you have an emergency, call 911.

If you have any questions, feel free to contact us.

Check-in & Check-out:

Check-in is at 3 pm (15:00), and Check-out is at 11 am (11:00).

See you soon!

The iHaus Properties Team

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