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Department BG 2305:
Important Information to Enjoy Your Stay

Here you will find all the important information to enjoy your stay:


  • Information for your access to the department.

  • Electronic lock operation.

  • Access and exit from the parking lot.

  • Wi-Fi code.

  • How to dispose of garbage.

  • TV operation.

  • Safe operation.

  • Washer dryer operation

  • Drinking water filter operation

  • Stove and Oven Operation

  • Access to amenities.

  • Supermarkets and points of interest.

  • Tour information in and near Mexico City.

  • Emergency numbers.

  • Check-in & Check out.

Department Location:

For the location of the department click here: Map and directions


Pedestrian access and to the department:


Video of pedestrian access to the tower, click here: Pedestrian access​​​


- If you have any questions or problems, do not hesitate to contact us at +52 55 7459 4153.

Access to the building through the parking lot:

- If you need to use the parking lot, share your vehicle information

Brand, Model, Color, Plate.

- Go down to basement 4 with caution and slowly, always turning to the left until you reach basement 4.

- Box 89 is private and you can only park in this place. The number 89 is painted on the floor. 

- When you leave the apartment, take your car out of the parking lot, you don't need the parking card, leave the parking access card on the kitchen counter.

- Card replacement if lost costs $1500.00


Video of parking access. Click here: Parking access

Video of Exiting the parking lot. Click here: Parking exit

Electronic lock operation:



Password: 85971301

Provideof the trash:


- For no reason do you leave garbage outside the apartment in common areas since the fine is $3,000.00.

 - Video of the location of the garbage chute. Click here: Garbage Pipeline

 - Video of garbage collection found in the SóSo one, leave the bank of elevators, turn right, hit a wall and turn right, at the back is the door to the garbage room. Leave your boxes or larger trash in the duct so that it does not get clogged.

TV operation:

- Upload operation videon TV: Click here: Video TV

Safe Operation:

- Safe operation video:Click here: Video of the safe

Operation of the Lavasdrier:

- Operation videon of the washing machine, click here: Washer dryer video

Dishwasher Operation:

- Operation videon of the dishwasher, click here: Dishwasher video

Drinking water filter operation:

-Video of use of the baby water filter, click here: Video Filter

Stove and Oven Operation:

- Stove and oven operation video, click here: Video Stove and oven.

Access to the Amenidades:

The gym: It is located on the P floor (reservation is necessary to access, we have 6 am and 10 pm hours). Saltgo from the elevators and turn left, ask the gym reception staff for access.

Pool and Jacuzzi: to access the pool or jacuzzi you must make a reservation at +52 55 9036 5995

The Lounge: It is located on the P. floor (it is necessary to reserve to access, the hours are from 8 to 10 pm).

To see the video click here: Access to Amenities

To see the video click here: Access to Gardens

SIM card for cell phone:

- If you need a SIM card for your cell phone so as not to pay very high costs for Roaming, we recommend that you go to Telcel. Here we show you a couple of locations where you can find it. Click here How to get to Telcel

InformationNo. of the Area and Recommendations:

Interactive map:

Click Here: Interactive map

-Access to Recommendations:

Click here: Recommended activities

Help Number:

You can contact us at +52 55 7459 4153, this is also a WhatsApp number.

If you have an emergency call 911

If you have any questions, do not hesitate to contact us.

Check-in & Check-out:


Check-in is at 3pm (3pm) and Check-out is at 11am (11am)

See you soon!


The iHaus Properties Team

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